tERMS & CONDITIONS

Website Terms & Conditions
Effective Date: 19/2/26

1. Website Use

This website is owned and operated by Harbour HQ Ltd. By using this website, you agree to these terms.

2. Intellectual Property

All content, branding, materials, and written content are the property of Harbour HQ Ltd and may not be reproduced or distributed without written permission.

3. Coaching Disclaimer

Coaching is a forward-focused, collaborative process. It is not therapy, counselling, or medical treatment. No guarantees are made regarding outcomes.

4. Limitation of Liability

Harbour HQ Ltd is not liable for any indirect or consequential loss arising from the use of this website or services. Liability is limited to the total amount paid for services.

5. External Links

We are not responsible for the content of external websites linked from this site.

6. Governing Law

These terms are governed by the laws of England and Wales.

CANCELLATION POLICY

Cancellation Policy

  • 48 hours’ notice is required to reschedule appointments.

  • Sessions cancelled within 48 hours are non-refundable.

  • Missed sessions (no-shows) are charged in full.

  • Programme fees are non-refundable once commenced.