PRIVACY POLICY
Privacy Policy
Effective Date: 19/2/26
Business Name: Harbour HQ Ltd trading as Anchor • Align • Act
Email: sammy@anchoralignact.co.uk
ICO Registration Number: C1873583
Location: United Kingdom
1. Who We Are
Harbour HQ Ltd (“we”, “us”, “our”) provides coaching and outdoor wellbeing services. We are registered with the Information Commissioner’s Office (ICO) in accordance with UK data protection law.
2. What Information We Collect
We may collect the following personal data:
Name
Email address
Telephone number
Booking details
Information provided via intake forms
Coaching session notes
Payment confirmation details
We do not store card or bank details.
3. How We Use Your Information
We use your information to:
Deliver coaching services
Manage bookings and scheduling
Process payments (via Stripe)
Communicate regarding services
Maintain client records
Meet legal and regulatory obligations
We do not sell, rent, or share your personal data for marketing purposes.
4. Legal Basis for Processing
We process your data under:
Contract (to deliver agreed services)
Legitimate interests (business administration)
Legal obligation (regulatory compliance)
5. Payment Processing
Payments are securely processed through Stripe. We do not store or have access to your full payment details.
6. Data Storage & Security
Your data is stored securely using reputable platforms including Squarespace, Stripe, and email service providers. Reasonable technical and organisational measures are in place to protect your data.
7. Data Retention
Client records are retained only for as long as necessary to fulfil contractual and legal obligations.
8. Your Rights
Under UK GDPR, you have the right to:
Request access to your data
Request correction
Request deletion (where applicable)
Restrict processing
Lodge a complaint with the ICO
To exercise these rights, contact: sammy@anchoralignact.co.uk
9. Cookies
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